For Hong Kong Records VIP member, please follow instruction below for first login.

VIP Member First Login Instruction

VIP Member WITH email address on file with Hong Kong Records
  • An Online Member Account is created and a pre-set password is emailed to you for your first login;
  • Login through Members Login Box or click “ My Account” located on the upper left hand corner of our homepage;
  • Use email address provided to Hong Kong Records to login ;
  • Use pre-set password as Password or obtain password again by clicking“ Forget Password”;
  • Update personal information in “ My Profile” and click “ submit” to complete Online Member registration for Online Shopping ;
  • Change password, if required, after complete registration.

VIP member DO NOT HAVE email address on file with Hong Kong Records
  • Please proceed to a Hong Kong Records shop with your VIP member card for our verification and to update us your email address. Thereafter we will create an Online Member Account for you and email you a password for your first login.

Please Note:
  • If an additional account is created for online shopping prior to successful VIP Online Member registration or status verification, no VIP member privileges including but not limited to member discount will be extended to this additional online account.
  • For registration enquiry, please call 2265 7890 Monday to Friday (office hour)


  • 我們已為閣下建立了一個網上帳戶並已電郵預設密碼給閣下作為首次登入之用;
  • 請於「會員登入」或本網頁左上方的「我的帳戶」 登入;
  • 在「登入電郵」輸入閣下提供給香港唱片的電郵地址;
  • 在「密碼」輸入香港唱片給予已預設的密碼或點擊「忘記密碼」;
  • 在「我的資料」內填上您的個人資料並點擊「提交」完成網上會員登記作網上購物;
  • 完成登記後,如有需要,可隨時更改密碼。

  • 如閣下沒有提供電郵地址給我們,請擕同您的VIP金咭前往香港唱片分店核實資料並提供電郵地址以便我們為閣下建立一個網上帳戶及電郵預設密碼給閣下作為首次登入之用。

  • 若未能成功完成網上會員登記或核實VIP會員身份前,在網上建立了多一個帳戶進行網上訂購,則該帳戶均不能享有VIP會員優惠,包括VIP會員折扣。
  • 如有任何關於網上會員登記事宜,請於星期一至五辦公時間內致電2265 7890查詢。

Hong Kong Records VIP Gold Card Member can enjoy all current membership benefits year round :
  • a 10% discount on regular priced items and a 5% discount on specified items ;
  • subscription to our e-Newsletter highlighting upcoming new releases and promotional offers ;
  • receive a HK$50 coupon for every HK$500 spent during the entire month of your birthday. The more you spend, the more you get;
  • automatic online account registration at our website

* (Gold VIP card member privileges cannot be used in conjunction with any other promotional offers . Hong Kong Records reserves the right to amend VIP member privileges at its discretion.)
香港唱片VIP金咭會員, 可尊享以下優惠﹕
  • 正價貨品九折以及指定貨品九五折優惠
  • 收取會員通訊,掌握即將推出及最新貨品優惠資訊
  • 於生日月份到香港唱片購物每滿港幣$500,即可獲贈港幣$50現金購物禮劵乙張,多買多送
  • 自動成為香港唱片網站 的會員

*(VIP 金咭會員優惠不可與其它優惠同時使用。香港唱片保留更改VIP金咭會員優惠之權利)

VIP Gold Card Member Special Birthday Privilege Promotion
VIP members will get a HK$50 gift coupon for every HK$500 spending* during their birthday month#. The more you spend, the more you get.
Hong Kong Records will notify each VIP member by SMS or email of the above special privileged offer during their birthday month. If you have not provide us your birthday month, or wish to update your mobile phone number or e-mail address, please send your information to Thank you.
*exclude purchases of Hong Kong Records Gift Coupon and video game hardware
#Members are required to show his or her identity card or other proof of identity for verification of identity and birthday upon redemption of $50 gift coupon.